PRIVACY POLICY

Learn to Lingo ("we", "us", or "our") recognises the critical importance of safeguarding the privacy of all visitors to www.learntolingo.com and is committed to protecting the personal information of our users.

This Privacy Policy, along with our Terms and Conditions available at www.learntolingo.com/termsandconditions and any other incorporated documents, establishes the principles and practices governing our collection, processing, and handling of any personal data you provide to us or that we obtain from you.

We urge you to carefully review this Privacy Policy to understand our approach to your personal data and how it will be treated. By accessing or using www.learntolingo.com (our "Website"), you consent to the collection, use, and transfer of your information in accordance with this Policy.

Please note that your continued use of our website following any updates or revisions to this Privacy Policy will constitute your acceptance of such changes.

Introduction 

1.1 This Privacy Policy outlines how Learn to Lingo collects, uses, and protects the personal information of its users. 

1.2 By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect 

2.1 Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment information (if applicable).

2.2 Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited.

2.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect information about your preferences and usage patterns.

How We Use Your Information

3.1 To provide and improve our services, including course delivery, communication, and customer support. 

3.2 To process transactions and payments (if applicable). 

3.3 To send marketing communications, updates, and promotional offers (with your consent).

3.4 To analyse website usage and improve our services. 

3.5 To comply with legal obligations and enforce our terms and conditions.

Information Sharing and Disclosure 

4.1 We may share your information with trusted third-party service providers who assist us in operating our website and delivering services. 

4.2 We may disclose your information if required by law or to protect our rights, property, or safety. 

4.3 We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Security

5.1 We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

Data Retention 

6.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights 

7.1 You have the right to access, update, or request the deletion of your personal information.

7.2 You can opt-out of marketing communications at any time. 

7.3 You can withdraw your consent for the collection and use of your personal information.

Access to information

8.1 You will not incur any charges for accessing your personal data (or exercising any of the aforementioned rights). However, we reserve the right to impose a reasonable fee if your request is demonstrably unfounded, repetitive, or excessive. Alternatively, we may be unable to comply with your request under such circumstances.

8.2 Should you wish to request access to your personal data, or if you have any inquiries or concerns regarding our utilisation of any personal data pertaining to you, kindly contact us via email at info@learntolingo.com. We endeavor to respond to all legitimate requests within a one-month timeframe. On occasion, a particularly complex request or a high volume of inquiries may necessitate a longer response time. In such instances, we will notify you and keep you apprised of the situation.

Third-Party Links and Services 

9.1 Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Children's Privacy 

10.1 Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Updates to this Privacy Policy 

11.1 We may update this Privacy Policy from time to time. The latest version will be posted on our website.

Contact Information

12.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@learntolingo.com. 

Last updated: 06 June 2024