TERMS AND CONDITIONS

Welcome to Learn to Lingo, an online platform owned and operated by Sharmani Cheng (hereinafter referred to as "we," "us," or "our"). By accessing or using our website and services, you agree to be bound by the following terms and conditions (the "Terms"). Our principal place of business is located in Madrid, Spain.

To access and utilise our website, you must have reached the age of eighteen years old. Your decision to explore and engage with our online platform is undertaken at your sole risk and responsibility. Whilst we partner with a credible hosting provider and make reasonable attempts to ensure the proper functioning and availability of our website, we cannot provide any definitive guarantees or assurances regarding the security or suitability of your individual usage experience. Please note that the terms, conditions, and privacy policy outlined on this page may be subject to modifications at our discretion, without prior notice.

  1. Services

    1.1. We offer English teaching services, including private one-on-one/group classes and speaking programs (the "Services").

    1.2. Our Services are intended for individuals seeking to improve their English language skills.

  2. Registration and Personal Information

    2.1. To access certain Services, you may be required to provide personal information, such as your name, telephone number, country of residence, and email address.

    2.2. You agree to provide accurate, current, and complete information during the registration process and to promptly update any changes to your personal information.

  3. Payment and Cancellation

    3.1. Our Services are provided for a fee, which will be clearly stated on our website or communicated to you prior to the commencement of any Services.

    3.2. Payment methods and terms will be specified during the booking process.

    3.3. To receive a full refund for your class or program booking, you must cancel at least 24 hours in advance. Cancellations made with less notice will forfeit the lesson or program fee.

    3.4.1. Students are expected to be on time for each scheduled session. If a student anticipates being late, they must notify the instructor as soon as possible.

    3.4.2. For 25-minute classes, there is a 10-minute wait period. If a student does not join within 10 minutes of the scheduled start time, the session will be considered a no-show.

    3.4.3. For 55-minute classes, there is a 15-minute wait period. If a student does not join within 15 minutes of the scheduled start time, the session will be considered a no-show.

    3.5.1. No-Show Policy, no refunds or rescheduling options will be provided for no-show sessions under any circumstances.

    3.5.2. A session is considered a no-show if the student does not join within the designated wait period (10 minutes for 25-minute classes or 15 minutes for 55-minute classes).

    3.5.3 The full class fee will be charged for no-show sessions, and the student will forfeit their payment.

  4. Intellectual Property Notice

    4.1. All content, materials, and information provided through Learn to Lingo's services, including but not limited to text, graphics, logos, images, and software (collectively, the "Content") are protected by copyright, trade mark, and other intellectual property laws. The Content is owned by Learn to Lingo or its licensors.

    4.2. Your Use of the Content

    You are granted a limited, non-exclusive, non-transferable licence to access and use the Content for your personal, non-commercial purposes only. This means you may not:

    4.2.1. Modify, publish, reproduce, distribute, or create derivative works of the Content without our express written permission.

    4.2.2. Use the Content in a way that suggests you own or are affiliated with Learn to Lingo.

    4.2.3. Remove any copyright or trade mark notices from the Content.

    4.3. You may share the Content with others, but you must provide clear and prominent attribution to Learn to Lingo. This includes including a link back to the specific page where the Content is located. You may not claim ownership of the Content or present it as your own creation, even with attribution.

    4.4. Unauthorised use and/or duplication of the Content in any language, whether in English or translated into other languages, is strictly prohibited without express written permission from the author and/or owner of this website. Learn to Lingo reserves the right to pursue legal action against any unauthorised use, which may include seeking injunctive relief, monetary damages, or both remedies.

  5. Privacy

    5.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy.

  6. Limitation of Liability

    6.1. The materials and information provided on this website are for educational and informational purposes only. While we strive to ensure the accuracy and reliability of the content, we make no guarantees or representations regarding its completeness, accuracy, or currency.

    6.2. In no event shall Learn to Lingo, its owners, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

    (a) The use or inability to use this website or its content; (b) Any conduct or content of any third party on or linked to this website; (c) Unauthorised access, use or alteration of your transmissions or data; (d) Errors, omissions, interruptions, defects, delays in operation or transmission, or any failures in communication lines or facilities.

    6.3. You expressly agree that your use of this website and its content is at your sole risk. Learn to Lingo does not warrant that this website, its servers, or email communications will be uninterrupted or error-free.

    6.4. The limitation of liability set forth in this clause shall apply to the fullest extent permitted by law in the applicable jurisdiction.

    6.5. Nothing in these terms and conditions shall exclude or limit Learn to Lingo's liability for death or personal injury caused by its negligence or fraudulent misrepresentation.

    This limitation of liability clause aims to protect the website owner from potential legal claims arising from the use of the website and its content while still maintaining reasonable accountability for any negligent or fraudulent actions on their part.

  7. Indemnification

    7.1. You agree to indemnify, defend, and hold harmless Learn to Lingo, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

    a) Your use of or inability to use the website or its services; b) Your violation of these Terms and Conditions; or c) Your violation of any third-party rights, including but not limited to infringement of intellectual property rights or violation of applicable laws or regulations.

    This indemnification obligation shall survive the termination of your relationship with Learn to Lingo and your use of the website or its services.

  8. Communications

    8.1. Any communications made through our ‘contact,’ blog, blog comments or other related pages, or directly to our email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails or other media as allowed by law, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails.

    We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libellous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

  9. Affiliate Marketing

    9.1. This website may contain affiliate links for the promotion and sale of certain products or services. Learn to Lingo disclaims all liability arising from any purchases made by users through such affiliate links. While Learn to Lingo will endeavour to provide reasonable notification of the presence of affiliate links, including through this disclaimer within the Terms and Conditions, the ultimate responsibility lies with the user. By clicking on any affiliate links on this website or in any related communications from Learn to Lingo, the user assumes full and express liability for any and all consequences or benefits resulting from such actions.

  10. Disclaimers

    10.1. This website and all associated materials are provided solely for educational and informational purposes. You agree to indemnify and hold harmless this website, Learn to Lingo, and its company against any direct or indirect losses, damages or liabilities arising from your use of this website and related communications, including but not limited to losses stemming from technological errors or system failures such as payment processing mistakes or platform malfunctions.

    While certain results, outcomes or scenarios may be referenced on this website, you understand and acknowledge that no guarantees are made regarding the accuracy of any third-party statements contained herein or the likelihood that you will experience similar success based on such statements. For any medical, legal or financial matters, you should consult the appropriate licensed professionals such as doctors, lawyers, accountants or financial advisors respectively. Learn to Lingo expressly disclaims any and all responsibility for actions or omissions you choose to take as a result of using this website, related materials, products, courses or content available herein.

    This website undergoes regular updates, and while efforts are made to provide accurate and timely information, Learn to Lingo cannot guarantee that all materials and associated media are entirely complete, accurate or up-to-date at any given moment. You expressly acknowledge and understand that any information or knowledge gained from using this website is at your own risk. If you notice any errors or omissions, please email info@learntolingo.com to inform us.

  11. Modification and Termination

    11.1. We reserve the right to modify or terminate these Terms at any time, without prior notice.

    11.2. Your continued use of our Services after any modifications to these Terms constitutes your acceptance of the new terms.

    11.3. Learn to Lingo reserves the unilateral right to terminate any user's access to and use of this website, as well as any associated communications, with immediate effect in the event that Learn to Lingo determines, in its sole discretion, that the user has violated these Terms and Conditions. The decision to revoke a user's access rests entirely within Learn to Lingo's discretion and may be exercised at any time without prior notice or warning.

  12. Entire Agreement

    12.1. These Terms, along with our Privacy Policy, constitute the entire agreement between you and Learn to Lingo regarding your use of our Services and supersede any prior agreements or understandings, whether written or oral.